I ordered and paid for an order in the middles of April. Two weeks passed by with no word from these people. I emailed them several times with no response for another week. Finally they reply "Your order has been processed and is being shipped". Two more weeks passes by and still nothing! By week 6 they email me back:
Sales manager email@example.com
to: Al Ramdass
date: Sun, May 20, 2012 at 9:02 PM
subject: Re: disputed payment
I am glad to inform you that we have refund all your money to your paypal account, pls have a check.
Sorry for any inconvenience, we really thanks for your patience for this order.
For you need the pads urgently, and the quantiity is not big enough, we didn't got any profits for this order, maybe we can do business next time.
I paid with paypal so I received a full refund after I filed a claim! HORRIBLE COMPANY TO DEAL WITH!